Forging through the Red-Tape Jungle in Bahia

I need an international driving license and have been putting it off for years. When I finally get around to it, it becomes a Kafkaesque comedy. Of sorts. I’ll laugh about it one day!

Here’s how it’s been going so far…

Day 1 

Today I went to the Brazilian equivalent of the DVLA/DMV and had to queue to get a number, only to be told that I didn’t need one – I just had to talk to the man standing next to me, who was helping a little old lady and taking a very long time. When he was finally free (and there was already someone behind me in the no-number queue), he told me to go to desk X and say M___ sent me, only to be told that I was in the wrong place – they didn’t issue what I wanted there, and I had to go to their outlet at the Citizens Service Centre (SAC) in a nearby shopping mall, where I was told that I didn’t have all the documents I needed, so I went home and will try again tomorrow…

Day 2

It seems to be a guideline for bureaucrats (unwritten, I hope), even if their job is supposedly to make services more efficient – the whole point of the Citizens Service Centre – that they must always hold back at least one piece of vital information. Yesterday, I was told that I needed a document I had not been informed about when I checked the requirements online. Could be I’d missed it, so no worries, here it is. Then I was told that I also needed to provide black and white photocopies of all documents (fortunately available for an exorbitant price in the mall). No worries, done in a flash. Finally, when I returned with the copies, I was asked if I knew how much it cost! “Erm, has it gone up much? It used to be R$80…” “It went up in March – now it’s R$520! Oh, and there’s another thing – you can’t just bring a 3×4 cm photo any more. It’s all computerised…and the computer isn’t working.” “Any idea when it will be up and running?” “Nope!” “Can you give me a number so I can find out if it’s working or do I have to come by in person again?” “Come by in person! If we gave out our number we’d do nothing but answer the phone all day!” Hoping the third time will be the charm… (By the way, the dialogue was summarised and involved more than one interlocutor – in case it seemed it was that easy to get all the information required!)

Day 3

The third day was definitely the charm. I have just confirmed hat I don’t need an international driving license in the UK. My Brazilian one will do nicely for up to a year. Just shows that greed doesn’t pay. I would happily have paid R$80 but R$520 gave me pause! Now I find that I don’t have to pay anything…for now. (If anyone knows differently, please tell me!)

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